Monday, 8 June 2015

New Pinterest & Instagram Ad Formats Support E-Commerce

On the trend of many new social ad formats launching, Pinterest and Instagram are stepping up their game to support e-commerce. This is a really smart move by both channels as Marketing Managers are looking for more ways to tie social media directly to sales. Instagram is improving ad targeting and launching new CTA buttons, ‘Shop Now’ being one option. As for Pinterest, ‘Buy it’ ads are currently being tested with a few retailers but your brand can get on the waitlist today.

Instagram New Ad CTAs & Targeting Capabilities

Instagram is rolling out new ads with call-to-action buttons that will help drive potential buyers further down the purchase funnel. Instagram will begin testing 4 CTA ads: Shop Now, Sign Up, Install Now (App download), and Learn More. No word yet on the cost, but they will be available for purchase through the new Instagram Ads API. The Ads API is going to use the same infrastructure that Facebook has implemented for ads management.

Instagram Action Buttons

In addition to new ad units, Instagram is also improving ad targeting. Later this year, they will leverage Facebook to further enhance targeting to Instagram users by demographics, interests, and other information businesses have about their customers. The improved targeting capabilities and ad types will help marketers take users from awareness to action in a more seamless experience.

Pinterest ‘Buy it’ Buttons - Coming Soon!

If you have a retail brand and your target demo is on Pinterest, buyable pins is the answer many marketers have been waiting for. This new ad unit will be appearing on over 2 million pins by the end of the month with a few select brands (Macy’s, Nordstrom, Neiman Marcus) and two e-commerce platforms (Demandware and Shopify). These ad units are taking a mobile-first launch approach (where 80% of Pinterest activity occurs), appearing on iOS devices first. ‘Buy it’ buttons will roll out to Android devices and the web platform later this year.

pinterest-buyable

The ‘Buy it’ button will be in the top right hand corner of the Pin, to the left of the ‘Pin it’ button. The price of the item will also appear in blue on the Pin. Pinterest will give users the ability to search for ‘buyable’ items and then filter those items by price. Within the Pin itself, the user will be able to switch between different color options in real-time.

Buyable Pins 2

Buyable Pins

 

 

 

 

In terms of taking the necessary precautions when it comes to handling payments, Pinterest is working with secure 3rd party payment processors and Apple Pay. Those vendors will be storing personal information for later use, not Pinterest. After clicking ‘Buy it’ users will be able to pay via credit card or Apple Pay. Pinterest says that it will not be taking a cut from the sales made through the platform, and that the brand will still be handling shipping and customer service.

For more updates on the ‘Buy it’ buttons, I would suggest getting on the waitlist and keeping a close eye on the pilot brands over the next few months. Both the Pinterest ‘Buy it’ buttons and the new Instagram CTA ads represent exciting opportunities to further prove social ROI for your brand.

The post New Pinterest & Instagram Ad Formats Support E-Commerce appeared first on Ignite Social Media.



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Can Twitter Make Employees More Innovative? | Social You Should Know

Employees with Diverse Twitter Networks are More Innovative

A compilation of studies published by MIT Sloan School of Management suggests that employees with diverse Twitter networks generate better ideas. The study found that ideas submitted by Twitter users with diverse followers rated higher than those of users with compact followings. The article suggests that the platform is highly useful for finding and connecting with new ideas.

Visual Social Platforms Support eCommerce

Pinterest and Instagram are testing and launching a host of new marketing features designed to create advertising and conversion inventory for the platforms. Instagram’s feature includes “call to action” buttons that marketers can incorporate for specific actions such as “Shop Now” or “Install Now.” Undoubtedly the platforms will continue to tweak their models to make them more enticing for advertisers. From Omnichannel to “Agnochannel,” new shopper functionality begs the question of what is the definition of a retailer?

Mondelez Uses Startups to Help Drive Shopper Connections

As shopper habits change, Mondelez is worried about the future of impulse purchases. The snack company is working with shopper marketing startups to help connect with consumers along the new path to purchase. According to an article in Crain’s Chicago Business, Mondelez “Shopper Futures” program will host a pitch day at its offices in New Jersey to identify emerging technology provided for mobile, checkout and other shopper path technology.

Personally, I’d like chocolate to just show up when I think about it. Hopefully they can figure that out.

The post Can Twitter Make Employees More Innovative? | Social You Should Know appeared first on Ignite Social Media.



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Monday, 1 June 2015

The $0 Marketing Stack: Free Options to Popular Paid Services and Tools

What tools do you use to get your online marketing work done?

Can you do all the same work of a digital marketer, and do it for free?

The list of tools you use—often referred to as a marketing stack—probably covers a variety of different uses and needs, everything from social media marketing to content to email and lots more.

Is it possible to have all these great tools without paying a cent?

It was a fun challenge to come up with a way to build a $0 marketing stack, to find free alternatives to popular paid tools and services. I’m grateful for all the amazing companies out there that offer such value for so little. Here’s the list I came up with for free alternatives to paid tools. I’d love to know what you think!

free marketing stack

What’s in the stack?

The $0 Marketing Stack: Free Alternatives to Paid Tools

For a quick overview, here are the tools I found that seemed to be great, free options for some popular paid services.

  1. Buffer
  2. Canva
  3. Google Analytics
  4. Hotjar
  5. Simply Measured
  6. Open Site Explorer
  7. Charlie
  8. Sidekick
  9. WordPress
  10. Crowdfire
  11. Medium
  12. Wistia
  13. SumoMe
  14. Segment
  15. Peek

1. Social Media Scheduling: Buffer

buffer

Great, paid options if you can swing it: Sprout Social, MeetEdgar

Perhaps our best time-saving tip for social media marketing is scheduling posts ahead of time for your social profiles. You can batch the social media marketing process: Do all your curating and composing all in one go, then spread those updates out across the next day or week.

How we use Buffer: The forever free plan at Buffer lets you connect a profile from each network (one from Facebook, one from Twitter, etc.) and to schedule ahead 10 posts for each network. If you share three posts per day, that means you can stay three days ahead all the time.

We’ve found a lot of value in the hand-picked content suggestions (thanks to Courtney who finds all that great content!), which are easy to read then add.

Also free:

  • Hootsuite (free for your first 3 social profiles)

2. Design: Canva

Canva

Great, paid options if you can swing it: Photoshop, InDesign

Over 2 million people trust Canva to help with creating images for social media, blog posts, and practically any other use you can imagine.

How we use Canva: The optimized sizes and built-in templates make it fast and easy to create tall pictures for Pinterest, rectangular ones for Twitter, square for Facebook or Instagram, and any size in between. We find Pablo (another free alternative) to be great for Twitter-sized images of 1,024 pixels by 512 pixels, and Canva to work really well for all else.

Also free:

3. Real-time Analytics: Google Analytics

Google Analytics real time stats

Great, paid option if you can swing it: Chartbeat

Google Analytics does pretty much everything in terms of tracking the traffic to your website. It’s a huge, monstrous amount of info, generously given away for free.

How we use Google Analytics: As a social media marketing team, we appreciate the ease with which we can see traffic from the different networks (Acquisition > Social > Network Referrals). We can check the engaged reading time by looking at Time on Page. And for the real-time stats of who’s on our site right now, we can simply click on Real-Time > Overview.

Also free:

  • Go Squared (free for the first 100 visitors and 1,000 data points)
  • MixPanel (free for 25,000 events per month)

4. Website optimization: Hotjar

Hotjar analytics

Great, paid options if you can swing it: KISSmetrics, Crazy Egg

Let’s say you’re curious how your visitors are actually using your website—where they click, how far they scroll, etc. Tools like Hotjar can show you exactly what your visitors are doing, via heatmaps, clickmaps, scrollmaps, and visitor recordings. Hotjar also has options to analyze your funnel and to insert messages and surveys to your visitors.

How we use Hotjar: User research can be incredibly powerful stuff. I find great value in seeing how someone interacts with blog posts. How much of the post do they read? Where do they pause? What do they click? Seeing all this information helps me design my posts in a clearer way.

Also free:

5. Reports: Simply Measured

twitter followers report

Great, paid option if you can swing it: SumAll Reports

Simply Measured offers enterprise-level analytics and management for big brands and their social efforts. It has a wide array of free tools for the rest of us, too.

Among Simply Measured’s reports are these:

  1. Twitter Follower Report
  2. Twitter Customer Service Analysis
  3. Facebook Fan Page Report
  4. Facebook Content Analysis
  5. Facebook Competitive Analysis
  6. Facebook Insights Report
  7. Instagram User Report
  8. Social Traffic Report
  9. Traffic Source Report
  10. Google+ Page Report
  11. Vine Analysis

Phew! That’s a lot of reports!

How to use Simply Measured: Each of these reports costs no money, although Simply Measured will ask for a Twitter follow or a Facebook mention in exchange for the free report. You can save loads of time in pulling reports from this one location as you seek to gain insight on where your social media efforts have been going lately. They’ve got all six major social networks covered: Facebook, Twitter, LinkedIn, Google+, Instagram, and Pinterest.

Also free:

6. SEO: Open Site Explorer

Open Site Explorer

Great, paid option if you can swing it: Moz Pro

is a great free tool for checking your domain and page authority and also for checking how many links you are getting and from which source. You can also check your competition. But the free version only gives you 3 reports per day. Signing up offers unlimited reporting on all your links, keywords and competitors.

How to use Open Site Explorer: Plug your blog’s URL into Open Site Explorer to see the high-level stats like page authority and incoming links. You can also click over to the Just-Discovered tab to see recent links and Top Pages to see which pages on your site get the most links.

Also free:

7. CRM: Charlie

Charlie app

Great, paid option if you can swing it: SalesForce

A lot of the best CRM tools (Customer Relationship Management) help you stay abreast of your current and future customers. Think of a futuristic address book. The best ones are loaded with features and information. Charlie is a bit of a quick-and-easy hack to get to know a person really well.

How to use Charlie: Intended as a tool to help you prep for meeting new people, Charlie gives you a full run-down of a person—social media profiles, biography, interests, big news, etc.—by looking at your upcoming calendar or running an email address. If you’re wanting info on a single person ad-hoc, simply enter their email address into Charlie, and they’ll tell you everything.

Also free:

8. Email inbox insights: Sidekick

Sidekick

Great, paid option if you can swing it: Cirrus

Sidekick can track your outgoing email to tell you when the recipient has read your email. It’s a very, very advanced read-receipt. Plus a lot more.

How to use Sidekick: You can gain a lot from the Sidekick notifications about your email, and there’s also a lot of value that Sidekick adds to your inbox itself, with a sidebar of information on everyone who sends you a message. The sidebar includes links to all the person’s social profiles, plus a stream of recent tweets.

Also free:

9. Landing Pages: WordPress

WordPress pages

Great, paid options if you can swing it: Unbounce, LeadPages

For those who are running their website or blog via WordPress, perhaps the fastest and easiest way to set up a landing page is simply to create a new page. If you blog with WordPress, the blog content you create falls into Posts. The static content for landing pages—“Download our ebook,” “Sign up for our webinar,” etc.—can be made quite easily via Pages.

How to use WordPress: Build a new landing page in WordPress, and use this as the focal point of your social media ad campaign or your social media updates. Certain plugins like WooDojo even let you hide the content in your sidebar for particular pages, which could be a great option for minimizing the look of your page.

Also free:

  • Unbounce free plan (includes Unbounce branding)

10. Twitter management: Crowdfire

Crowdfire

Great, paid option if you can swing it: Crowdfire premium

Twitter has been so generous to open up its app to developers to make some really great tools. Sure, you can manage your Twitter profile directly via Twitter (an always free option), or you can try out tools like Just Unfollow, which allows for bulk sorting and filtering of your followers, along with insights into the demographics of the people in your audience.

How to use Just Unfollow: One way that many experts recommend to keep your Twitter following count in line with your Twitter follower count is to routinely check to see which accounts are following you back and to remove the ones that aren’t. With Just Unfollow, you can do this quickly and easily all from one page—and even whitelist the unfollowers whom you’d like to keep following.

Also free:

11. Blogging: Medium

Medium

Great, paid options if you can swing it: Ghost

It feels a bit funny to list Medium as a tool (it’s really more of a network or social media site), but when it comes to starting a new blog as cheaply and quickly as possible, Medium can’t be beat.

How to use Medium: Many young startups kick off their blog at Medium, where they enjoy a built-in audience from the start and have networking tools to help their content spread. Plus, one of Medium’s newest features is an email newsletter where you can automatically get in touch with people who follow you by sharing your latest articles.

Also free:

12. Video: Wistia

wistia

Great, paid option if you can swing it: Wistia Pro, Vimeo Pro

Once you’ve created an amazing video to share on social media or your website, where will you put it? The default seems to be YouTube, which is quick and easy but comes with less control and potentially some unrelated ads or suggestions. Wistia is made for marketers’ videos because the player keeps people on your page—or sends them precisely where you want them to go next.

How to use Wistia: After you’ve uploaded your video, you can hop into the settings and add things like call-to-action buttons or email capture formsat the end of the video. Wistia also makes it easy to view heatmaps and viewing trends of your videos, like how far most people get through your video, when they pause or click, etc.

Also free:

13. Share buttons: SumoMe Share

SumoMe

Great, paid options if you can swing it: Easy Social Share Buttons

The ubiquitous share buttons you see along the side of blog posts, many of them come from SumoMe. The any-website buttons (you don’t have to run a WordPress blog to use them) are part of the SumoMe suite of website products. If you’re okay with some SumoMe branding, you can add the buttons for free to any page and customize the networks that appear by default.

How to use SumoMe Share: SumoMe gives you a lot of control over the appearance of the share buttons, both in which buttons are displayed and where on the page they’ll sit. One of the great features also is that they look good on mobile devices, so you maintain a great way to encourage sharing no matter where your audience is reading.

Also free:

14. Analytics: Segment

segment

Great, paid options if you can swing it: Usability Tools

I’ve heard Segment described as the one and only interface you’ll ever need for all your third-party apps. And I sure do see it recommended a lot. From what I can gather, Segment connects a wide variety of services, including your e-commerce or user database info, and sends you the analytics and reports that you ask for. It integrates with an incredible number of analytics, marketing, sales, developer, and user testing tools.

How to use Segment: Rob Sobers put together a really handy guide to how he’s set up Segment for his SaaS business.

15. Testing: Peek

Peek by usertesting

Great, paid options if you can swing it: Optimizely, User Testing

When it comes to understanding how people are using your website—A/B testing, user testing, that sort of thing—there are some really fantastic paid options that can give you lots of insights. There’s also Peek, a free tool from User Testing that lets you see and hear a five-minute video of a real person using your website.

How to use Peek: For first-time insights, you may wish to have a person go  through your website or blog from the home page. Later on, you might ask for someone to test out a certain flow through your website by starting someone on a landing page. The tests take about 2-3 days to complete, and you can run three Peek tests every month.

Also free:

Over to you

Which of your favorite tools would you add to this list?

Did you notice any new ones that might be worth trying?

I’d love to hear from you about the free tools you’ve found most helpful and how you’ve put them to good use. Feel free to add any thoughts at all in the comments below. I’m looking forward to chatting!

Image sources: Pablo, IconFinderDeath to the Stock Photo

The post The $0 Marketing Stack: Free Options to Popular Paid Services and Tools appeared first on Social.



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Sunday, 31 May 2015

Social Network Diversification Continues | Social You Should Know

Google Begins Rolling Out Google Photos App

Remember when Google+ announced it was breaking apart into Photos and Streams? This week’s Google I/O conference unleashed a host of Google updates and shed light on the direction Google Photos will be taking. Overall, Google is enticing users to store photos on Google with free unlimited storage (16MP and 1080p video). They also added bells and whistles with impressive search capabilities, photo editing and shortcuts for easy photo sharing to other social networks. Will these features make Google Photos in competition with photo-editing apps and Instagram? Only time will tell. Google Photos is available today on Android, iOS, and web.

Active Instagram Users Also Active on 5 Other Social Networks

While we’ve seen the social networking space diversifying with new networks, new research from GlobalWebIndex uncovered that active users of one network can also be active on others. In this study, they found active users on Instagram also active on an average of 4.83 of the top 10 social networks (defined as Facebook, Twitter, YouTube, Google+, Pinterest, LinkedIn, Tumblr, MySpace, Reddit, and Bodoo).

Social Ad Types

Over the past couple of weeks, we’ve seen the announcement of numerous new ad types on networks like Instagram, Pinterest, Snapchat, and YouTube. From video ads on Pinterest and Snapchat, to in-video ads on YouTube driving to e-commerce pages, many of these give Facebook ads a run for their money. In case you are having a hard time keeping them straight, check out our blog post here to see what you may have missed and to understand the implications for brands.

The post Social Network Diversification Continues | Social You Should Know appeared first on Ignite Social Media.



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Saturday, 30 May 2015

3 Ways To Ask Your Social Media Followers For Support

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Sometimes when it starts to get nice outside, I’ll leave the office and head up to the roof where there’s a nice little patio setup. It’s really beautiful up there and getting into the fresh air for a few minutes always gives me a new perspective on whatever I’m working on.

So there I was a few weeks ago, enjoying the precious sunshine when I got a panicked call from a former client named Kelly.

We had worked together last year when I lived in Charleston, South Carolina.

Kelly owns a hair salon and has a lot of friends who are clients, so she didn’t want to alienate her followers and friends with some overly corporate social media.

Together we set up a comprehensive social media presence for her hair salon in her own “voice”.

Kelly told me that since I had moved out west, she had gotten a whopping ten thousand Twitter followers.

But she had a problem, she wasn’t sure what to do next. She really liked interacting with people on Twitter and didn’t want to stop doing that to start selling.

In short she wanted to ask her followers to support her without being sleazy about it.

This is a problem I encounter a lot so I want to share with you what I told Kelly.

The 3 non sleazy ways to ask your followers for support.

There are obviously more than 3 ways but to keep short I’m going to share the 3 best ways.

1. Survey your followers. If you’re worried about being sleazy it’s best to start by asking WHAT your followers want to buy rather than trying to sell them what you think they want. I had Kelly ask her followers if they were more interested in information about hair styles or other beauty related services. She found out almost half of her followers wanted tips on other beauty services and she was able to bring a bunch of profitable new services to her salon.

2. Offer them a free gift. Another easy way to get followers to help you out is by giving them a free gift. After Kelly found out her followers were interested in other beauty services she created a few short beauty tutorial videos and tweeted them out. She ended up booking 4 new makeup clients that week, a service she started offering after surveying her followers.

3. Ask for reviews. This is another easy and free way that your followers can help you out without spending a dime. I told Kelly to periodically send out review requests on Twitter and reward anyone who gave her a review with a $20 gift card to her salon. Not only does her salon currently have 67 great reviews on Yelp, but she has had almost every client come in to redeem their gift cards, even clients she hasn’t seen in years.

In conclusion, whether you own your own business like Kelly, already have a career, or are looking to get a job out of college, you can use these 3 tactics to get support from your social media followers and friends.

 



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Friday, 29 May 2015

How to Come Up with Winning A/B Tests Using Data

One way to increase your sales is to improve your conversion rate, right? Although it’s true, conversion rate optimization isn’t easy.

If you just base your tests on your gut feelings, you may find a few winning variations, but chances are, most of them will lose.

So, how you do improve your conversions? You have to analyze data before you run A/B tests. In order to help you improve your conversion rate, I decided to enlist the help of Peep from ConversionXL and his brilliant ResearchXL framework to come up with an infographic that breaks down what you need to do.

Click on the image below to see a larger view:

How to Come Up With Winning A/B Tests Using Data

Click here to view an enlarged version of this infographic.

Conclusion

I run hundreds of A/B tests, and the variations that typically have the most impact are those with drastic changes. To come up with those drastic changes, you need to analyze your data first to see what you need to change.

You can get the data by looking at your Google Analytics reports as well as a heatmap of your site through Crazy Egg. In addition, consider running surveys by using tools such as Qualaroo.

Have you run any A/B tests yet?

PS: Make sure you checkout this framework.

Embed This Image On Your Site (copy code below):

How to Come Up With Winning A/B Tests Using Data
Courtesy of: Quick Sprout


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Thursday, 28 May 2015

Google Search Will Now Also Feature Content From iOS Apps

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TechCrunch – For the last two years, Google has been showing Android users relevant content from apps they have installed on their phones and tablets. Now, it’s also bringing this feature to iOS users and apps.

Last month, Google started showing results from Android apps that users didn’t have installed on their phones, something it will now also do for iOS users. Just like on Android, this new feature will bring a whole new app discovery mechanism to Google Search for iOS users.

As Google’s senior director of its developer product group Jason Titus told us, there is only so much integration Google can do for iOS users because it can’t know exactly which apps you have installed on your iPhone or iPad. Titus, however, also tells us that the company is working with an initial set of partners to make sure that the experience is as seamless as possible.

That being said, other interested developers are being provided with information on how to set up their app to be included in app indexing when the technology becomes more broadly available. Google shared instructions on how to do this on a blog post it published this morning. Developers who want to have their iOS app indexed by Google will have to add deep linking support, then make sure it’s possible to return to Search results with one click, and provide deep link annotations on their site, says Google.

 In addition, they’ll also need to let Google know they’re interested in having their app included by filling out an online form here. However, note that simply filling out the form doesn’t guarantee that Google will begin indexing your app; the company will be rolling out the technology to app publishers on its own terms.

Google says the indexed links from an initial group of apps it’s been working with will begin appearing on iOS in the Google search results in both the Google App and in Chrome for signed-in users worldwide in the weeks ahead.

Article by Frederic Lardinois for TechCrunch

Thumbnail from Shutterstock



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